Privacy policy

Effective Date: August 18, 2026

Welcome to MIRACLISTIC (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, join our Early Access list, communicate with us, or purchase our products.

1. Information We Collect

Depending on how you interact with MIRACLISTIC, we may collect:

Name
Email address
WhatsApp/mobile number — required for placing an order.
Shipping and billing information
Order and purchase information
Information provided when submitting exchange, replacement, or customer-support requests
Payment-related information processed through third-party payment providers. We do not store your complete payment card details.
Device and technical information such as browser type, IP address, operating system, device information, and pages visited
Information collected through cookies and similar technologies
Any other information you voluntarily provide to us

2. How We Use Your Information

We may use your information to:

Manage our Early Access and waitlist programs
Process and fulfil orders
Send order confirmations, updates, shipping notifications, and other service-related communications
Process and review exchange or replacement requests
Respond to customer enquiries and provide customer support
Send product updates, offers, promotions, and marketing communications where applicable consent has been provided
Improve our website, products, services, and customer experience
Understand website usage and measure advertising performance
Prevent fraud, misuse, and unauthorized activity
Maintain website and transaction security
Resolve disputes and investigate claims
Comply with applicable legal and regulatory requirements

3. Marketing Communications

Where you have provided the applicable consent, we may use your email address and WhatsApp/mobile number to send:

Product updates
New product announcements
Exclusive offers
Discounts and promotions
Launch announcements
Other marketing communications from MIRACLISTIC

Your WhatsApp/mobile number is required for order and service-related purposes, but marketing communications may be subject to the applicable consent and opt-out mechanisms.

You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the email or by contacting us.

You may also request that we stop sending marketing communications through WhatsApp.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, personalize experiences, and measure advertising performance.

We may use services and technologies including:

Shopify
Google Analytics
Meta Pixel
Email and marketing platforms
Other analytics, advertising, and website-performance tools

These technologies may collect information about how you interact with our website and help us improve our services and measure the effectiveness of our marketing.

You can manage or disable cookies through your browser settings, although certain website features may not function properly as a result.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers and partners where necessary to operate our business and provide our services, including:

Shopify and website service providers
Payment processors
Shipping and logistics partners
Email and marketing service providers
WhatsApp or communication service providers
Analytics and advertising providers
Technology and customer-support service providers
Government authorities or other parties where required by applicable law

Such parties may receive only the information reasonably necessary to perform their respective services.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online platform or method of electronic transmission can guarantee absolute security. We therefore cannot guarantee that your information will always remain completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

Provide our products and services;
Process and fulfil orders;
Maintain business and transaction records;
Handle exchange, replacement, and customer-support requests;
Resolve disputes;
Prevent fraud and misuse; and
Comply with applicable legal, tax, accounting, and regulatory requirements.

Where information is no longer required, we may delete or anonymize it, subject to applicable legal requirements.

8. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

Request access to personal information held by us;
Request correction of inaccurate or incomplete information;
Request deletion of personal information where legally applicable;
Withdraw consent for processing where consent is the basis for processing;
Opt out of marketing communications; and
Raise questions or concerns regarding how your information is handled.

Requests may be made using the contact details provided below.

9. Customer Communications & Recording

Any communication between a customer and MIRACLISTIC through any mode, including chat, email, WhatsApp, phone calls, or any other communication channel, may be recorded, retained, and reviewed by MIRACLISTIC for purposes including internal review, quality assurance, customer support, fraud prevention, dispute resolution, claim verification, and compliance, subject to applicable law.

10. Third-Party Services

Our website may contain links, integrations, or services provided by third parties.

MIRACLISTIC is not responsible for the privacy practices, policies, or content of third-party websites or services. We encourage you to review the privacy policies of such third parties before providing them with your personal information.